A little clarity goes a long way
Good questions.
Clear next steps.
From your first course to your next chapter. Let’s make CE simpler.
01 / Getting started
Your account & registration
How do I create an account?
Create your account with your name, email address, and a password of at least 10 characters, including a letter and a number. You’ll be signed in and taken to your account automatically.
How do I choose a course?
Explore the course library, search by topic, or filter by subject. Open a course to review its details and price, then add it to your selection. Confirm your individual CE requirements before enrolling.
Can I enroll and pay online?
Yes. Add a course to your selection, then check out through our secure payment processor. Free courses enroll you immediately; paid courses grant access as soon as payment is confirmed — no waiting on a manual review.
How do I reset my password?
Use Forgot password and enter the email address associated with your account. Follow the reset link in your email when delivery is enabled. If you’re already signed in, change your password in Account security.
02 / Finding your path
Courses & requirements
Which CE requirements apply to me?
Your requirements depend on your profession, license, credentials, and regulatory authority. Verify applicable credit hours, approved subjects, and deadlines with the relevant authority before enrolling. Our team can help you identify course options.
Do I need an AFTR course for AFSP?
AFTR requirements can depend on your credentials and exemption status. Start with our AFSP overview and verify the IRS requirements that apply to you before selecting courses.
Can I learn at my own pace?
MyCECentral focuses on online self-study education. Plan your study time around your schedule while keeping applicable completion deadlines and regulatory requirements in mind.
How do I receive my certificate?
Once you complete every required lesson and pass the applicable exam(s), your Certificate of Completion becomes available automatically in My Learning — download it directly, no need to contact us. Creating an account alone does not issue a certificate.
03 / Here to help
Support & course questions
Where can I find refund information?
Contact our team for the terms and refund policy applicable to your selected course before enrolling. If you have already enrolled, include your course name and registration information so we can help.
I need help accessing my account.
Check that you’re using your registered email address, or try resetting your password. If you still need help, contact support. Never send your password or payment-card details in a support message.
Can I request accessibility assistance?
Yes. Tell our team what you’re trying to access and what support would help you. Please include the relevant page or course title.